ERP Software - Frequently Asked Questions (FAQ)

Seradex

• When was Seradex ERP Software Founded?

  Seradex was founded in 1991.

  
  
  

• Where is Seradex Located?

  Seradex is located in Burlington Ontario Canada. We are a 25 minute drive to Toronto International Airport and a 1 hour drive to Buffalo International Airport. It is a convenient location for both business and pleasure. Visitors can take in many tourism attractions including Niagara Falls, Canada's Wonderland and numerous cultural attractions in Toronto. Within a 1 hour drive there are a dozen colleges and universities as well as a large educated workforce.

  
  
  

• What is ERP - a definition?
• Do I need a new ERP system?
• What Benefits will I get from ERP?
• What is the ROI and payback potential for an ERP system?
• What is the difference between ERP, MRP, MRPII and APS?
• Does Seradex support Backflushing?
• How does Strategic Planning affect ERP Projects?
• What is CRM - a definition?
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Seradex ERP Target Markets

• I'm looking at many ERP packages why is Seradex the top ranked ERP system?
• How much does an ERP system from Seradex cost?
• Can I buy individual modules?
• How long does an ERP implementation take?
• We're being quoted prices from under $10,000 to over $250,000. How much should we spend on an ERP System?
• What industries and company sizes is Seradex ERP suited for?
• What Software and Hardware is Required for Seradex ERP software?
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• Can Seradex ERP handle Multi-Company, Multi-Division and Multi-Plant Requirements?
• Can Seradex handle Multiple locations or Multi-Locations?
• Does Seradex ERP offer any E-Commerce capabilities
• Is your software available outside of the US and Canada?
• Can Seradex handle global commerce issues like multi-currency and sales taxes?
• Why doesn't Seradex develop its own accounting modules?
• What is MTO ERP?
• Is your software compliant with GAAP Inventory Requirements?
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ERP Technology Platforms

• What is a Technology Platform and why is it a factor in ERP selection?
• How can I tell what Technology Platform an ERP system uses?
• What is Microsoft .NET?
• How Many Users can your ERP system support?
• Should I Buy ERP Source Code?
• Will Seradex ERP work on Linux? 
• What are Web Services?
• What Security issues do ERP Systems Have?
• What ERP Management Reporting Tools are Available?

ERP Implementation Issues

• Does Seradex have a proven ERP Implementation Approach?
• Does Seradex use contractors and third parties for ERP implementation?
• Should you implement ERP with the BIG BANG or phased approach?
• Can you transfer historical data from my current ERP system into Seradex?
• We may need technical support for our new ERP system. What is your support policy?
• What Role does Senior Management Play in an ERP Project?
• We have limited IT resources - will we need to hire a full time IT person? 
• Is your ERP software scalable? Can we add more users later?
• What are the training issues in implementing a new ERP system.
• ERP - What happens after the Go Live?

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