Treat the day your ERP project goes live as the start of the next phase of your journey. An ERP implementation represents much more than simply a project. Typically, your upfront investment is large, but the life expectancy of the application should lie somewhere between 10 years and 20 years. You've already established your team and given it several months to bring the project to its launch date. So why would you disband the team a month after the project goes live?
By retaining a subset of your installation team, its members can enhance the ERP application, handle bottlenecks, tweak and improve the system, look for continual productivity gains — and learn. This subset should be made up of both business and technical personnel.