Product Configurator Seradex FAQ


Q: What is a Configurator used for?

A: The Seradex Configurator works with configurable products that can produce millions of different configurations to meet different customer preferences. A configuration is essentially a combination of many products (modules/components/parts), and may also have an associated structure for connecting those products together. An important task of the Seradex Configurator is to make sure that the proposed configurations are valid. The Seradex Configurator helps the user to quickly select the features, options and sizes desired.

Q: How long would it take to implement Seradex's Configuration Solution?

A: Depending on products and requirements, you can have the Seradex ERP Configurator solution live in 30 days.

Q: What kind of products can the Seradex Configurator Server handle?

A: Seradex can handle a broad range of product lines, from simple features and options selection like PC's, to advanced parametric configuration like office furniture.

Q: How many users does Seradex Support?

A: The Seradex Configurator is fully scalable and can scale to hundred's of users.

Q: Our Products are constantly evolving - how difficult is it to make changes in existing configuration models?

A: You can quickly modify an existing models without any programming skills.

Q: Can the Seradex Configurator Server handle complex rule based configurations?

A: Seradex has experience with extremely complex configurations involving thousands of rules

Q: Is the Seradex Configurator a stand alone product?

A: No the Seradex Configurator is a module in the complete ERP solution. This ensures the configurator has real time access to item master, revisions, costing, assembly, customer and pricing information without any integration issues.

Q: Can my customers use the Configurator online?

A: Yes yoru customers can configure products online if desired and your employeess can configure orders or quotes on their workstations.

Q: Is any other software or technology required apart from the Seradex Configurator?

A: You will require database software like Microsoft SQL Server, Oracle or IBM DB2.

Q: Will we need a lot of education and resources to setup and maintain Seradex's configurator?

A: The Seradex configurator is easy to use and can be used by your staff with only a few days of training.