ERP Event Alert - Seradex

All organizations, regardless of size or industry, need to manage the notification of personnel to respond to business events. Rapidly deploying all essential resources is crucial to an effective response and continuation of business.

ERP Event Alert is a revolutionary notification module that super charges your Seradex ERP system. It is the most powerful alert messaging technology for manufacturing companies on the market. It turns your Seradex ERP system into a completely proactive early warning system of potential issues this gives you more time to react.

We all know that senior management faces a permanent time crunch. Event Alert provides immediate focus by identifying problem areas immediately. The problem areas can be identified by exception - this drastically reduces the time and effort to identify actionable tasks. The Event Alert module allows each manager to define alerts specific to their interests.

ERP Event Alert warns users of critical conditions so they can make crucial business decisions. It acts as a business robot, automatically searching for critical events defined by you, and then taking appropriate action. It emails the alert for a quick response.

Your Business Challenges

Provide an immediate alert to issues before they become major problems

Our Solution of ERP Event Alert

Create Rules Driven Events
Define events that are based on conditions in Seradex ERP or any ODBC database (i.e. SQL Server or Access).
Define events that can be assessed via Microsoft Windows API - i.e. low disk space, server down, failed backup etc.
Each alert can have its own broadcast frequency (immediately, hourly, daily weekly or monthly) and distribution list.
Each alert can utilize one or more Crystal Reports
Integrated with RIM Blackberry, pager or cell phone notification
Distribution lists can include employees, suppliers, customers or anyone with an email account

Sample Alert Conditions

Management

Daily status report - Orders Booked, Production, Shipping Value, Late Shipments, Over Due POs etc

Sales and Customer Service

Send automatic order confirmations to customers
Receive notification when customer is placed on or off credit hold
Inform sales reps of new orders
Send monthly Sales Rep report with open quotes, new orders, actual vs. plan and commissions earned
Notify the sales manager if any new order is entered that has less than 20% gross margin

Purchasing

Send a daily email on any Purchase Orders larger than $10,000
Receive notification of arrival of late or back ordered items
Receive notification of past due items

Receiving

Automatically inform others when back ordered items have arrived
Be notified of purchase order changes and cancellations

Inventory Management

Alert suppliers to minimum or out of stock conditions
Receive notification when quantity on hand go negative
Be alerted to incoming back ordered items

Production

Track quality issues from the point of origin (customer complaint or warranty claim) to their initial source, so the root cause can be identified and resolved
Receive notification of change orders
Be alerted to late orders
Be alerted to Work Orders requiring Engineering Approval

Shipping

Automatically alert customer to shipment with tracking information
Be alerted to arrival of back ordered items

Network Administrator

Notify your network support organization if server hard disk fails
An updated virus definition or service pack is available for download

Requirements
-Microsoft Exchange Server
-Microsoft Outlook

Implementation Services

The Event Alert module in Seradex ERP requires implementation and training services. After completing the event template form, Seradex will set up and test all events and distribution lists.

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