ERP for the Front Office

The Seradex Front Office modules manage all your customer's interactions with your employees. These modules helps you maximize customer acquisition, loyalty, retention to improve profitability. Front office functions include sales, service and marketing automation. One of the qualities that sets Seradex apart is our commitment to bringing integrated front-office and back-office solutions to our customers. Standalone CRM systems don't offer manufacturing organizations effective solutions. CRM requires access to real time inventory levels, product configuration, open service issues and serial number/ warranty information. It’s this high level of integration that empowers everyone in your organization — from sales and marketing to accounting and finance to support and shipping — to work together, efficiently, in the business of building profitable customer relationships.

Seradex gives your employees greater customer insight by enabling them to:

Quickly identify cross-sell and up-sell opportunities
Easily access payment history and credit limit information
Identify availability of products for sales
Quickly assist customers with order status
Generate more accurate quotes and proposals

The front office modules include:

The Front Office Modules integrate to all of our supported accounting partners including ACCPAC, Great Plains, BusinessVision and QuickBooks.

Watch our ERP Video
ERP Resources
Lot and Serial Tracking
Product Configurator
ETO White Paper